Terms, Conditions & Customer Support
Official service terms (Version 1.0) and dedicated customer support helplines.
Customer Support Channels
Terms & Conditions
Submitting an order does not guarantee medicine availability.
The final payable amount may change based on stock availability, selected brand, quantity, taxes, or applicable discounts.
The final amount will always be confirmed before processing the order.
Orders will be processed only after customer confirmation.
Prescription medicines require a valid prescription wherever applicable.
For online payment QR code will be sent to the user.
Cash on Delivery is available only in eligible locations.
Delivery time may vary depending on medicine availability and location.
Orders may be cancelled if medicines are unavailable or due to unavoidable operational reasons.
Customers should verify medicines at the time of delivery.
Refunds and cancellations are subject to company policy.
By placing an order, you agree to these terms.